features :
- Intel Core i5 3210M 2.5 GHz
- 6 GB DDR3 RAM
- 750 GB SATA 5400rpm Hard Drive
- 15-Inch Screen
- Windows 8
SWITCH it up.Whether you need to make a splash in class or just want your PC to complement your fashion sense, the new line of interchangeable SWITCH lids available on the Inspiron 15R are designed to match your style. Choose from new colors to find the right SWITCH lid for you.Power your projects.From term papers to social networking, your priorities are easier to tackle with up to 3rd Gen Intel® Core™ processors, Genuine Windows 8® Consumer and 6GB of memory .Keep in t See Details >>
Customer Reviews
| The manufacturer commented on the review belowSee comments 17 of 20 people found the following review helpful  Dell Service stinks!, This review is from: Dell Inspiron i15R-1579sLV 15-Inch Laptop (Personal Computers) First of all, let me state that I consider myself to be an above average PC user. I cut my teeth on mainframes and mini-computers, and bought my first PC back in the late 1970s. I have performed hardware and software support for a medium-sized company for a number of years. I am no longer actively supporting others' PCs, but am still involved in business and personal use of PCs normally providing my own basic hardware and software support.I received my new Dell laptop about a month and a half ago. It has not been working for the past three weeks. When I turn the laptop on, the Dell logo displays, and the screen goes blank. Per Dell, I needed to contact them to work out any warranty issues. I had been on the phone with Dell, for two weeks off and on going over the same issues again and again with them. They assure me that they want to get the laptop fixed! They then sent me a boot disk (flash drive). The laptop will not recognize the flash drive. After sev eral more days of discussion, they told me they would replace the disk drive, the motherboard, and the DVD player. This was 5 days ago. I finally got a call from the Dell authorized warranty repairman two days ago, but missed the call. I called back immediately, but he was out (I assume on another warranty repair job). After two more days with no returned calls, I called him again. He assured me I would be the first one on his list tomorrow! I have nothing against the repairman, but I asked Dell if the parts could be sent to my local Dell authorized warranty repairman located two miles from me. Instead, they sent the parts to someone located 4 hours away!!!! Is this any way for Dell to keep warranty costs down??? I have been a fan of Dell pcs for a number of years, but I believe this will be my last dell purchase. The products seem to be great and normally reliable for a reasonable price, but if there are any warranty issues on new products wher e Dell needs to get involved, forget it.  The manufacturer commented on this review(What's this?) Posted on Dec 14, 2012 1:38:41 PM PST DellTeam says:  Hello penman1949, We appreciate you providing your feedback in this matter. Sorry to hear that your experience with Tech Support has not been a positive one. I understand that tech support can be frustrating, especially on a new system that is fresh out of the box. We would like to have our experts take another look into your concerns on your behalf to find a resolution to the problem. Please reach out to our Online Support Teams directly via the Dell Community Forums (http://dell.to/GY65Xz); the Support tab on Facebook (http://bit.ly/HlJ9LZ); or on Twitter @DellCares (http://bit.ly/Hhh2SQ). I hope that we can get this resolved for you and restore your faith in our products. Thank you for sharing and have a great day! --GinaVAtDell Permalink 9 of 10 people found the following review helpful  fuzzy screen, By This review is from: Dell Inspiron i15R-1579sLV 15-Inch Laptop (Personal Computers) The screen started to have vertical fuzzy lines and after a week, the screen showed a blank. It would work after shaking the laptop. However, the vertical lines would appear again after 10 minutes. I learned that the lcd crystal broke down. Eventually, the screen didn't show anything. Completely caput.After calling the help desk (reaching them took me over 30 minutes), I learned that the warranty had expired a few months ago and to replace the screen, it would cost half of the amount I paid for initially to purchase this laptop. I will never buy from DELL again. They sell cheap products that breaks down just after the warranty expires. The manufacturer commented on the review belowSee comments 10 of 12 people found the following review helpful Worst costumer service EVER!, This review is from: Dell Inspiron i15R-1579sLV 15-Inch Laptop (Personal Computers) Received the product Friday. Turns out a speaker is defective. Called Dell today only to be switched from one customer service guy to the next and after being on hold for a total of 1 1/2 hours they hung up on me. The last person who put me on hold said that he doesn't know what to do if a product is defective and he was going to put me on hold and find out. Phone got disconnected during my hold time and nobody bothered to call back. As if my defective computer would be magically fixed because I was passed around from one rep to the next. Tried getting back in touch with them only to get the voice response system that kept saying "sorry, I didn't understand that" and after me telling it over and over again that I want customer service I finally got a live person on the phone. That person also passed me off to another department and that voice mail said that they are only open M-F, as if the person who transferred me who works at Dell didn't know that! Then I call again and get another person who tells me the same thing and I ask to speak to manager. Some guy comes on the phone and says "sorry for the inconvenience" and that I have to call back Monday. Nobody cared that I was on the phone with them for over 2 hours at this point only to find out that I have to wait until Monday. I don't know what will happen on Monday but at this point I want to return this defective laptop and get my money back just so I never have to deal with such incompetent people again. The manufacturer commented on this review(What's this?) Posted on Dec 21, 2012 12:39:28 PM PST DellTeam says: Hello Irina, I am terribly sorry to hear you had so many issues. This is not indicative of our support. Regardless, you do not speak to our Customer Care for issues with your system. This is Technical Support's area of expertise and they are available 24/7. You appear to be more comfortable with online communication, so I would recommend reaching out to our Dellcares team for any further assistance. They can also help you get your speaker fixed under your Dell warranty. You can contact our Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ If you don't have a Twitter account, you can also go to Dell's Facebook Support Form: http://bit.ly/HlJ9LZ (A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue. ) I know they can get you fixed up in no time, |
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