features :
- Sleek, compact design
- Automatic backup software
- Password protection and hardware encryption
Customer Reviews
| 1,395 of 1,457 people found the following review helpful  An essential storage backup tool in a digital world, By This review is from: WD My Passport 2TB Portable External Hard Drive Storage USB 3.0 Black (Personal Computers) Customer review from the Amazon Vine™ Program (What's this?) I'm a computer repair technician, and one issue I have all the time with my customers is, the famous, 'a virus hijacked my computer and those precious pictures are inside'. Yeah, the prom, the honeymoon, or the newborn pictures are usually held without ransom. Most of the time we are dealing with malware of some sort that affects the Windows operating system files, but leaves the data intact. So, before I repair the computer, I rescue the pictures, and any other file they might value. However, not all repair technicians do this, most allege that the files are corrupted, which might be the case, but usually it really means they are too busy to rescue anything, don't know how to do it, or will not do it unless paid big cash.For one own's sakes, the best thing to do is backing up the data before the computer gets infected, or the hard drive fails. For pictures I recommend backing up the original files into data discs, but for faster everyday files backups (music, mov ies, games, software etc.) is better to use an external hard drive. The Western Digital My Passport 2 TB is an awesome way to carry large amounts of data in a tiny container, that is always available and secure. I love its dimensions, both physically and in bytes. Also, the truly fast data transfers done with the USB 3.0 interface save time every day. Speaking of the USB connector, another great feature is that only requires a single USB port for power, while many external hard drives and enclosures, with form factor 2.5", require two USB ports. This drive is great not only to keep multimedia files, but also for storing documents in digital form, because it saves space. Besides, in case of an emergency it's faster to grab it then a folder. I've been doing backups using both hard drives and discs, and it has been of great help throughout the years. For example, the last time I moved, the new school district wanted my daughter first vaccines' r ecords. I knew I have the original card somewhere in a box, but I needed it fast. Then I remembered I scanned the card years ago, and that print-scanned image, which was storage in my daughter's digital folder, inside my external hard drive, saved me hours of search and quickened her registering process at the new school. About the WD SmartWare software offered by the manufacturer, I hesitated before going for it, because in the past WD back up software didn't work well for me. However, when one is dealing with such a big amount of data, doing it manually is a pain, and the alternative of using the backup and restore features included in Microsoft Windows 7, is something I would only do for a complete system image, not for the everyday backup. So, I installed the WD SmartWare software and so far, it's performing well, it does require time and attention to learn its functionality though. If you decide not to use the WD SmartWare, you can still use the hard drive r ight out of the box, like any other external hard drive. Besides reading the user's manual, I strongly suggest that before plugging in the drive into your computer, you go to the Western Digital My Passport's support page, and read how to use it. Because there are a few details to know before starting backing up your data. Among these topics, How to install WD SmartWare from the external drives, How to create a category backup using WD SmartWare, How to backup specific files and folders using WD SmartWare, How to retrieve a backup using WD SmartWare, Setting up security to lock or unlock a WD external drive with WD SmartWare, (videos are provided in some of these), and How to partition and format a WD drive on Windows (7, Vista, XP) and Mac OSX etc., etc. I can't post links here, but one can do a search for WD Support / Downloads / My Passport and will find the page where a variety of software that works with the Western Digital My Passpor t 2 TB, can be downloaded for free. However, the most important fact of reading Western Digital's support information for this drive, is to learn how to use it 'before' entrusting your valuable data to it. Specially, if you choose to install the WD SmartWare software. There are very important steps everybody should know while setting up these drives, so it's clearly stated on the Western Digital's support pages. For example, while installing the software, it will ask if you want to apply any security (password & encryption) to the drive. Before setting up the password you must check an, I understand box, certifying that you understood that if you forget the password, the data is unrecoverable. I repeat, and excuse the capitals, but this is crucial, IF YOU FORGET THE PASSWORD, THE DATA IS UNRECOVERABLE. Since there is no way to retrieve your password if you forget it, please write that password in a secure available location. If you want, it's possible to change your security... Read more 215 of 228 people found the following review helpful  Smart form-factor. So-So software, By LDB (Florida) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: WD My Passport 1TB Portable External Hard Drive Storage USB 3.0 Black (Personal Computers) This is my first experience with a Western Digital hard drive. I purchased the 1 TB Passport drive as opposed to others mainly because CNET awarded its Editors' Choice for the 2 TB model ( which was not available for sale when I placed my order). I am currently using the WD SmartWare (version 1.5.4.5) that comes with loaded the device.Pros: Smart form-factor. Very small and sleek for a 1TB drive. USB powered ( just plug it into your USB port). No need for a power cable or bulky ac adapter. Makes for true portability. Impressive USB 2.0 speed during my initial back up of 131 GBs worth of files/content. Automatic file backup feature One USB cable( supplied)supports both 3.0 and 2.0. Surprisingly quiet and runs fairly cool too. Excellent customer support. I called twice and spoke to well trained/professional technicians. Cons: WD Smartware software. Surprisingly so-so for this cool little device. Not as intuiti ve or slick as I had expected or read about. (Am wondering if I would be better off deleting the Smartware software altogether.) This version of Smartware is not very flexible and doesn't include a full system backup( system image)feature. I had to install another application to create a system image ( Luckily WD provides a free copy of an application called Acronis for its customers--however I had to call customer service to learn about this application and be told where to find it on their support page. Automatic backup feature only works while your system is idle. Based on my overall user experience with this device to date ( only a few days) I am somewhere between a 3.5 and 4.0 rating. If however portability with incredible amounts of storage capacity ( the next model goes up to 2Tbs !)in a pocket size device is your main priority--then I don't think there is anything else currently on the market that beats this device in that regard. 78 of 83 people found the following review helpful  Disappointing, By Steve - Boston "declaincc" (Boston, Ma) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: WD My Passport 1.5TB Portable Storage Hard Drive Storage USB 3.0 Black (Personal Computers) I have had Western Digital My Passport drives since they came out with the 100GB Version. I still have several older ones, but was looking for more space for work. Of course, I jumped at the opportunity to own another. Unfortunately, that was my mistake. This is specific to the 1.5TB versionFor whatever reason, I am getting the same issues as many, where the drive will work for a period of time, then the computer will no longer recognize it. After unplugging and trying again, it will work on and off intermittently. First thought: defective. So, I go and buy one locally (first was purchased at Amazon). Same issue. Tried different cables and still no luck. Tried four different computers in total. Each time, would work for a while, then stop. I work in technology, so I'm not a stranger to troubleshooting issues. This is my conjecture, but based on the findings I've had, I believe Western Digital has an overheating problem. Case gets hot when t ransferring a lot of data and all of a sudden, no longer recognized by the system. Usually, that means a larger problem. It's sad, because the only option above 1TB right now are these drives, but I'm a little too gun shy based on early performance to trust my data to these drives. For anyone interested, I've decided to go with the AcomData dual enclosure and 2 1TB drives. Once I have had a week to play with it, I will be posting reviews online. And rest assured WD, I did not purchase your drives for this new time around! |
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